Get help and advice online

Use our online service to:

  • get help for non-urgent medical issues
  • ask about things like fit (sick) notes, test results and repeat prescriptions
  • read medical advice

You can submit a request 24 hours a day, 7 days a week. If it's out of hours, we'll pick up your request on the next working day.

What happens next

Once we've got your request, we aim to get back to you within 2 working days.

We'll be in touch either by:

  • phone
  • text message

When we get back to you, we'll talk to you about next steps.